Returns & Exchanges
At EnerGym, we want you to be fully satisfied with your sports equipment; if you are not happy with your purchase, you can return or exchange items within 14 days of receipt.
1
Check Eligibility
Ensure the product is in its original packaging, unused, and includes all parts and tags.
2
Contact Support
Email our customer service team with your order number and reason for return to receive a return authorization.
3
Pack and Ship
Securely pack the item and send it back to our main warehouse via a tracked courier service.
4
Quality Inspection
Once received, our team will inspect the equipment and process your refund or exchange within 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing